Chat robots ushered in "real revolution" Obama is using

The famous online media "BackChanel" recently wrote that chat robots, as a popular technology, will subvert mobile applications (APP) and have good applications in personal life, corporate customer service and government services.

The article refers to this as the upcoming "real revolution." In the future, chat bots can become your private little secretary.

After the payment function is activated, the "Facebook" chat bot can help the merchant to do the e-commerce business.

Chat robots ushered in "real revolution" Obama is using

"Facebook" independent chat software Messenger opened the payment function in mid-September, the business owner believes that the chat robot on Messenger can help businesses do business in e-commerce.

A Chinese company has recently released a free online platform called “AI” to create chat bots. Developers, products and even operators can easily develop chat bot applications, providing free creation of vertical field chat bot services for enterprises. Customer service and shopping guide are typical usage scenarios.

Obama uses robots to talk to the public

Going back to August this year, the White House Chief Information Officer announced something that is of great interest to President Obama - the Messenger robot. With it, citizens can “talk” to the government directly through their “Facebook” account.

In the field of technology, the US government has never been a pioneer, so even if they are actively embracing chat robots, it shows that this technology has gradually matured. Stanford University recently released a report on Artificial Intelligence and Life in 2030, which also mentions information about chat bots.

Role 1: Identify emotions

The chat bot is so hot, what can it do for us?

For example, if someone says "This girl sees a person holding a telescope", then depending on the context, we can know that he meant that the girl saw someone using a telescope or carrying a telescope. This is the human communication skills that chat bots must learn.

The goal of Google's API.AI is to solve such problems. The company's API (application programming interface) enables speech recognition, intent recognition, and context management, while developers can provide their own chat bots with expertise in a particular field.

In addition, a further level of requirements is that chat bots can appreciate people's emotions in the future. This is the direction that Facebook is developing. If users use voice input frequently, then tech giants such as Facebook and Google can better understand our emotions. This will help drive the personalization of their services.

Speech faster and full of expressions

The company also strives to shape the image of the robot's friends, allowing the customer service to talk more casually with the robot, speaking faster and full of expressions. Of course, this requires the robot to be responsible for recording, reading and analyzing how we communicate with our friends.

Role 2: Intimate "little secretary"

Instead of manual customer service, chat bots have provided a new attempt for business and customer interaction and provide a new channel for companies to promote themselves. Today's brands and businesses are rushing to social media, using a variety of platforms to broadcast content to fans in an easier way.

However, how can a brand handle thousands of conversations simultaneously? Chatbots are a solution. Because the convenience of the chat service can increase user engagement - and can use this intimate relationship to deepen user loyalty.

The chat bot can also be your private little secretary, helping you with tasks, organizing team meetings, or helping you develop a travel itinerary that helps you analyze your team's dietary preferences. This will save you a lot of time, get rid of trouble, and the whole process is very interesting.

If you have had a conversation with Siri, emailed a person named Amy Ingram, or organized a group meeting with Slack's assistant, you must have had an intimate interaction with the chat bot.

According to the report, we rarely have the opportunity to see the technological revolution in front of ourselves, and we are currently in such a period. Even if you are not aware of its existence, chat bots are already ubiquitous.

Early chat robot

Pretending to be a "person" deceived 3 people

The world's first chat bot was born in the 1980s and was called "Albert", written in BASIC.

In 1950, Turing published an article on "Computers and Intelligence" in the philosophical journal "Thinking", proposing the classic Turing test later - conversation can test intelligence, if a computer can talk like a person, it can Think like a human. He was thus called "the father of artificial intelligence."

In 1991, American scientist and philanthropist Hugh Lebner set up the annual award for artificial intelligence, the Lebner Award, which was the first practice of the Turing test to reward robots that were best at mimicking human-real conversations.

In 2008, the last round of the Lebner Prize for Artificial Intelligence was held on October 12th at the University of Reading in the UK. Elbert and other six software programs beat the other seven programs and qualified for the finals.

Elbott talked to 12 strangers and tried to convince them that it was "human." After some arguments and laughter, this computer program successfully deceived three people and took the lead in the artificial intelligence competition, furthering the goal of “becoming the first machine that can be thought in history”.

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